Privacy Policy
This is the privacy policy of Inner Circle Buyer’s Agents ABN 72 319 182 565 (“Inner Circle Buyer’s Agents”).
Online Privacy
Thank you for visiting Inner Circle Buyer’s Agents. This Privacy Policy applies to Inner Circle Buyer’s Agents' website www.innercirclebuyersagents.com.au ("Website") and Inner Circle Buyer’s Agents business.
At Inner Circle Buyer’s Agents, we understand the importance of your privacy and your concerns about the security of the personal information you provide to us. We comply with the Australian Privacy Principles (“APPs”) as contained in Schedule 1 of the amendments to the Privacy Act 1988, being the Privacy Amendment (Enhancing Privacy Protection) Act 2012 ("Privacy Act").
Personal information, is information, or an opinion, that identifies an individual, or from which a person’s identity could be ascertained.
This policy details how Inner Circle Buyer’s Agents manages personal information submitted to the business through this Website or provided directly via email or in person to one of our staff, sets out some of your privacy rights in relation to personal information, and advises how you can contact us with privacy enquiries.
Collecting Personal Information about you
Inner Circle Buyer’s Agents collects personal information either from you as submitted through this Website or provided directly via email or in person to one of our advocates. We aim to collect the minimum personal information that is necessary to supply you with our services that you have contracted or requested us to provide.
The type of personal information we collect includes names, addresses, telephone numbers and email addresses. Inner Circle Buyer’s Agents collects information for the purpose of providing the buyer services (“Services”).
Please note that any other website accessed by you via a link contained on the Website or via email or telephonic services should have their own privacy policy and should follow the legal requirements of collecting personal information. Inner Circle Buyer’s Agents disclaims all liability in relation to the collection and storage of personal information by third parties’ websites accessed through third party links on the Website, or via email or telephonic services.
We endeavour to collect personal information directly from the persons involved, in some instances we may also receive personal information about you from third parties. You agree for us to gather information about you from third parties and use it in providing the Services.
How do we use your personal information?
Inner Circle Buyer’s Agents will use and disclose your personal information if the disclosure is necessary to answer your enquiry or request, to supply you with the Services and to complete the Services we provide. We also use your personal information to verify your identity as required by legislation.
Within Inner Circle Buyer’s Agents, we also use and disclose your personal information for the purposes of performing our administration and other operations, including record keeping, accounting, marketing, and email newsletters.
We may also use your personal information for related purposes that you would reasonably expect, such as providing you with details about other services offered by us, as well as any newsletters, promotions, surveys or sales relating to our business that may be of interest to you. Depending on the personal information held by us, these communications may be commercial electronic messages as defined under the Spam Act 2003. You can opt out of receiving this information at any time by notifying us via email to simeon@innercirclebuyersagents.com.au. However, you acknowledge that payment notifications cannot be opted out of by virtue of their nature as they are not of a marketing nature.
In some cases we may disclose your personal information to third parties, but only if it is required to complete a transaction you have entered into.
We may also disclose your personal information where we have sought your consent or as is otherwise allowed by law.
Transfer of Information outside of Australia
We will not send your personal information outside of Australia unless:
You have provided your consent; or
We believed on reasonable grounds that the organisation involved would only deal with your personal information in a similar manner to the requirements under the APPs; or
Where otherwise allowed by the Privacy Act.
Storage and Security
Your personal information submitted through this Website is stored electronically. Inner Circle Buyer’s Agents has electronic and procedural safeguards for personal information and takes reasonable steps to ensure that your information is protected. Data stored electronically is protected by both internal and external firewalls, and access to electronic records is limited by passwords. Only staff with a password have access to all information on the system and files can be designated read-only or no access.
Please be aware that personal information provided by e-mail may not be secure. If you have any concerns regarding the security of your personal information when sending e-mails, please contact simeon@innercirclebuyersagents.com.au and provide the information in an alternate form.
Inner Circle Buyer’s Agents will retain personal information while it is required for any of its functions, or for any other lawful purpose. Inner Circle Buyer’s Agents will take reasonable steps to destroy or de-identify or securely delete personal information if it is no longer required for any purpose.
No credit card details are stored on this Website.
Access
In most cases, you will be able to gain access to personal information held about you by Inner Circle Buyer’s Agents. We may provide you with this information verbally or in writing, as may be appropriate. Where we do not agree to provide you with details of personal information we will give you reasons why.
Please email attention Privacy Officer at simeon@innercirclebuyersagents.com.au and advise that you wish to access your personal information.
Privacy Concerns or Complaints
If you have any queries or concerns about your personal information, or would like to make a complaint, please email attention Privacy Officer at simeon@innercirclebuyersagents.com.au for assistance.
